NCYC FAQ

Answering the common questions you have about NCYC

Frequently Asked Questions

Below are answers to common questions about planning for and participating in NCYC. The questions are grouped by topic to make it easier to find what you’re seeking. If you can’t find your question below, please email us at ncyc@nfcym.org

The information on this page is correct as of April 28, 2021. Responses will be reviewed regularly and updates made as warranted.

Ticket Process

Our system will open at 12pm ET on May 1, 2021 . We will send an email to all subscribed to the NCYC list with the direct link. It will also be posted on the NCYC webpage at that time.

Any adult over the age of 21 may purchase tickets. Purchasers will need to attest to their age when purchasing tickets through the online system. It is our expectation most tickets will be purchased by members, but the system is open to non-members as well. NFCYM reserves the right to cancel non-member bulk ticket sales, and refund the purchase price if it is suspected that they were purchased by a company to resell for a profit. 

Payments will be processed using PayPal, which accepts all major credit cards, bank debit cards, and eCheck. Having a PayPal account already set up will expedite your checkout process, but is not required. If you don’t have a PayPal account, you can set it up during checkout.

If necessarypayments of $2,250 or more may be made by paper check from a Catholic parish, school, or diocese business/corporate account (no personal checks). The check must be received within ten (10) business days or the sale may be voided. 

According to PayPal, “an eCheck is an electronic payment funded by the buyer’s [your] bank account. An eCheck must clear the bank before it’s credited to the recipient [NFCYM]. It usually takes up to 6 business days for an eCheck to clear and the money to appear in the recipient’s PayPal account. Before you make a payment, make sure you have enough money in your bank account to cover the eCheck. If there’s not enough money in your bank account, the bank will decline the payment and PayPal will represent it a second time. The full amount will always be requested from your bank.”

If you wish to use eCheck, you must have a PayPal account and your banking information must be part of your profile. You cannot use eCheck as a guest or add the information during the checkout process.

Based on current restrictions, NFCYM is limiting sales to approximately 10,000 tickets. Based on our informal RSVP process, it is likely we will sellout NCYC tickets. If/when that happens, we will create a waiting list. Those on the waiting list will be notified iwe can offer additional tickets because capacity restrictions have changed. 

Yes, you can resell unused tickets. Once you have bought a ticket, you own that ticket, and it is not refundable (unless NCYC is cancelled). Transfer of all related materials, including links to required consent forms, is the responsbility of the original ticket purchaser and buyer.

You do not have to enter participant information to  purchase tickets. However, we will be reaching out to all ticket purchasers in the fall with a general consent form which must be completed by each participant and/or their guardian.  

While NFCYM does not require anything else, if you are coordinating a group for in-person participation, we recommend you collect your own permission/consent and a medical permission form, including emergency contact informationinsurance information, and pertinent health and medical information for each person in your group. Your parish, school, or diocese should have templates for these forms. If traveling as a family, these forms would not be necessary. 

All members (associate, diocesan, etc.) may purchase tickets at the discounted rate. Parish and school leaders may purchase discounted tickets if they are either an associate member or a named representative of a diocesan or organizational memberThe discount does not automatically extend from the diocese to the parishes and schools within the diocese. 

No. The discount does not automatically extend from the diocese to the parishes and schools within the diocese. Parish and school leaders may become an associate member and then will be eligible to buy tickets at the discounted rate.

No. Individual names are not tied to tickets. Tickets will be turned in for credentials. Credentials will have a place where the individual (or group leader) can add the person’s name.  

Yes. Tickets (with accompanying completed consent forms) will be exchanged onsite for event credentials consisting of a badge and lanyard. These credentials will be used to identify people as event participants to gain access to the facilityParticipant names may be written on the credential manually by the ticket holder (by hand or affixed sticker). Lanyards will differentiate adult and youth participants. 

NFCYM will have scholarship opportunities available for NCYC 2021. Full scholarship information along with applications and a timeline will be released on May 1, 2021.  

The NFCYM scholarship program’s objective is to grow and support the mission of NFCYM through offering opportunities for financial aid and grants for national events under three tenants: 

  • Serve under-represented communities   
  • Extend economic assistance to those in need  
  • Offer the opportunity for new and diverse attendees to experience an NFCYM event like NCYC. 


If you have any specific scholarship questions
, please contact Matthew Alpaugh, Director of Mission Advancement, matthewa@nfcym.org. 

Purchasers will need to affirm they are over 21 years old and understand that youth must be chaperoned to participate. Also, tickets must be paid for at the time of purchase, which means the purchaser will need a credit card or checking account, which most minors do not have. 

Streaming tickets include only the live stream to the five general sessions: Thursday, Friday, and Saturday evenings and Friday and Saturday mornings.

The virtual participation ticket includes links to recordings of all general sessions and live breakout sessions, exclusive on-demand sessions, guides to personal reflection and group discussion, activity and prayer ideas, and exclusive digital content, including live Q&A with select speakers, plus a tangible participant items sent by mail to the ticket purchaser. 

You will not need to enter any participant information to purchase tickets or request housing. Only a group leader (purchaser) name and contact information will be needed at this initial stage. Matching individuals with tickets and housing will require names and other information from participants, but none of that will need to be submitted to NFCYM. 

Yes. We are working with our attorney to condense our traditional forms to address the “normal” permissions as well as any COVID-19 related issues. The form will not be available until the end of September. Completed copies will be turned in at on-site registration when tickets will be converted into credentials.

No refunds will be issued unless NCYC is cancelled. 

If you are concerned about not being able to participate, you should consider purchasing trip cancellation insurance from a reputable insurance provider. Be sure to review exclusions before purchasing. (NFCYM does not provide trip cancellation insurance.) 

No. NFCYM will only refund tickets if NCYC is cancelled. If you are concerned about your ability to participate as planned, NFCYM recommends you consider purchasing trip cancellation insurance from a reputable insurance provider. Be sure to review exclusions before purchasing. (NFCYM does not provide trip cancellation insurance.) 

No. NFCYM will only refund tickets if NCYC is cancelled. If you are concerned about your ability to participate as planned, NFCYM recommends you consider purchasing trip cancellation insurance from a reputable insurance provider. Be sure to review exclusions before purchasing. (NFCYM does not provide trip cancellation insurance.) 

Hotels

The list of hotels in the NCYC block is posted on our website. The list includes the number and types of rooms in our block, our group rate, and notes if breakfast is included in the rate.

To streamline the registration and housing process, beginning May 1, following all ticket purchases buyers will be asked if they would like to request hotel rooms—regardless of the number of tickets purchased/rooms needed. The request process will take place through the NCYC website. Purchasers will need to know the number and type (one bed/two beds) of rooms needed and arrival and departure dates. 

Be aware that hotels generally require a three-night stay—Thursday to Sunday—to qualify for the NCYC group rate. 

Requests of 10 or Fewer Rooms PER NIGHT 
Those needing 10 or fewer rooms will use what amounts to a reservation process. The purchaser will select from a list of available hotels, and must provide a valid credit card number required to reserve the rooms. The card will not be charged until check-in, when another valid form of payment may be substituted, or in the case of a no-show. 

Requests of 11 or More Rooms PER NIGHT 
To reserve 11 or more rooms per night, you will also need to know: 

  • Your top 5 preferred hotels in the NCYC block 
  • Criteria (i.e. location, rate, meeting space, breakfast, parking) to be used if top preference isn’t available

Every effort will be made to place you in one of your top five selections. If those hotels are no longer available or cannot accommodate your number, your criteria will be used to suggest appropriate alternatives.  Deposits will need to be made directly with the hotel once you have your assignment. These are not generally due immediately, but should be made on a timeline agreed upon between you and the representative from your assigned hotel. 

Our preference is that you request/reserve hotel rooms immediately following ticket purchase. If that is not possible, you may return to request rooms later. We anticipate having enough rooms in our block to accommodate all participant requests, but availability will become more limited the closer we get to November. 

For 10 or fewer rooms per night, you should receive confirmation within one week.

For 11 or more rooms per night, you should receive confirmation within three weeks.

NFCYM has suspended the out-of-block fee for 2021.  

Every major hotel chain has its own COVID-19 response plan that meets industry standards and are guided by CDC recommendations. You will need to check the hotel website for specifics. 

How many people are assigned to a sleeping room is up to groups and their participants. The only regulation is that capacity should not exceed the maximum number of people as defined by the hotel.

In-Person Participation

If you have been to NCYC before, you know that sometimes participants need a break and will plop themselves down in a hallway to restThat won’t be allowed. Basically, any stopping or gathering of groups inside the building, but outside of a meeting space or assigned seating area will not be permitted. Hallways will be for travel to/from one assigned location to another (breakout to village, village to lunch, etc.). Participants will need to remain in/in front of their seats within sessions—no lining the edge of the stage or hanging out in aisles. Foot traffic within the village will be one way. There will be designated doors for entry and exit 

The quality and intentionality of the program. There will still be Eucharistic adoration, reconciliation, an opportunity to attend Mass, music, catechesis, and fun.

The content 
isn’t changing. The way it will be delivered will be adjusted to meet the requirements of COVID mitigation.

Yes. It won’t look or operate as it has previously, but it will be a part of NCYC. Some of the changes you will see: smaller footprint (Halls C, F, G only), one-way aisles, and assigned day/time for visitation. We are working with advisors to determine which activities can be offered in compliance with COVID mitigation strategies. 

Be aware: The Village will not open on Thursday. The first scheduled NCYC activity for all participants will be the opening general session on Thursday evening.

Based on current restrictions (4/21), the answer is no. If social distancing restrictions are significantly amended before September 1, we may be able to reinstate the dance.

Probably. The issue isn’t the items. It’s the need to be in close proximity to those from other groups in order to trade the items. 

Restrictions for gathering in groups in public spaces, especially walkways and hallways, does not really facilitate tradingIf restrictions are amended, as we expect they will be over the summer and early fall, trading items may be possible, but based on current restrictions this will be challenging

YOUTH ARE CREATIVE
. Have them talk about how this could look and what items would work best. Please stay away from anything that has sharp edges, is especially hard (i.e., plastic frisbees, clothes pins!), or will make particularly annoying noise (i.e., vuvuzelas). If you wouldn’t want the item at an event you were planning to host, we don’t want it at NCYC. 

Based on current restrictions (4/21), participants will be divided into smaller cohort groups. Cohorts will be assigned to a breakout space and programming will come to participants rather than participants moving to programming. Opportunities for reconciliation will be incorporated into breakout session rooms. All cohorts will visit the Village, but at an assigned time on either Friday or Saturday.  

Be aware: The Village will not open on Thursday. The first scheduled activity will be the opening general session. NFCYM cannot accommodate requests for private meeting space. Any gatherings of groups or delegations will need to take place offsite.  

Virtual Participation

Because of time zones and school schedules, we do not anticipate livestreaming most breakouts. We will record and release recordings of all breakout sessions offered live along with additional on-demand content. 

Streaming tickets include only the stream of the five general sessions: Thursday, Friday, and Saturday evenings and Friday and Saturday mornings.

The virtual participation ticket includes links to recordings of all general sessions and live breakout sessions, exclusive on-demand sessions, guides to personal reflection and group discussion, activity and prayer ideas, and exclusive digital content, including live Q&A with select speakers, plus a tangible participant items sent by mail to the ticket purchaser. 

Other

Indiana Convention Center & Lucas Oil Stadium (ICCLOS)
Concession will be open at
ICCLOS and they are currently accepting cash, but cards are preferred. However, food court seating is currently closed. NFCYM will have designated, assigned areas for the consumption of food and beverage. No outside food and beverage will be allowed in the building.

Centerplate, the exclusive catering and concessions provider for ICCLOS, is offering groups the opportunity to purchase prepaid gift cards to expedite onsite service and reduce the need to handle cash. Centerplate is also offering advance purchase box meals. An order form and link to online purchasing will be sent to ticket purchasers.

City of Indianapolis
Participants may leave ICCLOS for meals. NFCYM is working with Visit Indy to bring food trucks to Georgia Street and there are numerous eateries in the area. Currently, local restaurants are open at 75% of their indoor and 100% outdoor capacity. We expect these restrictions to fluxuate.

NOTE: Participants may not bring outside food into ICCLOS.

COVID-19 & Safety

All COVID-19 information is based on NFCYM’s understanding of local and facility restrictions and guidelines as of April 2021 and are subject to change.

NFCYM is working with staff at ICCLOS and our production company on seating. Current restrictions (4/21) call for seats to be 6’ apart, but if participants are traveling and staying overnight in groups, this may be adjusted. The main issue the facility wants planners to address is the use of hallways to avoid overcrowding and grouping. 

NFCYM will follow the requirements of the facility and local health officials. Right now (4/21), this means reduced room capacities, physical distancing, lots of hand sanitizing stations, and masks required. Based on where the United States is with vaccinations and COVID-19 infections right now (4/21), we expect that masks may still be required in November. Frequent handwashing/sanitizing is always a good practiceThe biggest question is whether physical distancing will still be in place and to what extent.  

Based on current restrictions, this is what we expect: When inside ICCLOS, masks must be worn at all times, except when eating in designated eating areas. Masks must cover participant’s nose and mouth (not under the chin or nose) and should fit snuggly. The best masks are made of multiple layers of a tightly woven but breathable material. Neck gaiters, open chin triangle bandanas, and costume masks are not effectiveParticipants who refuse to properly wear a mask may be removed from the premises.